ACCREDITED LEARNING PROGRAMME: CONTROLLING AS A MANAGEMENT FUNCTION

Expand your management skillset and service offering.

WHAT THIS LEARNING PROGRAMME HAS TO OFFER

This learning programme will enable you to demonstrate understanding and skill in the management function of controlling resources and monitoring performance to ensure compliance to a plan.

Diploma

LEARNING SOLUTION TYPE

Accredited Learning Programme

UNIT STANDARD

6 Unit Standards 

Time

RECOMMENDED DURATION

5 Days 

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TOTAL CREDITS

32 Credits

Today's Learners become Tomorrow's Leaders. Let us help you get there.  

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Exit Level Outcomes

By the end of this Learning Programme you should be able to:


  • Explain the role of a team leader in an organisation and the purpose of a team


  • Contract with the team members to obtain commitment and achieve organisational standards


  • Implement, monitor and evaluate performance against team objectives and organisational standards


  • Explain the concept of budgeting pertinent to an area of responsibility


  • Determine the elements of a budget in an area of responsibility


  • Monitor and control actual expenses against budget


  • Identify internal and external customers, where applicable


  • Explain standards of customer service expected by the organisation and measure customer satisfaction on an on-going basis


  • Recommend corrective action


  • Explain why organisations record and keep information


  • Identify and describe the type of records used to manage the team


  • Record and report team performance against team output


  • Demonstrate effective use and editing of appropriate language structures and styles


  • Use mathematics to plan and control financial instruments


  • Use simple and compound interest to make sense of and define a variety of situations


  • Investigate various aspects of costs and revenue


  • Use mathematics to debate aspects of the national and global economy